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SMS Terms & Conditions

Last Updated: May 1, 2026

1. Acceptance of Terms

By using University Dental’s website (“Site”), you agree to these Terms of Service (“Terms”) and all referenced policies. If you do not agree, please do not use the Site.

2. Informational Use Only – No Medical Advice

All content on this Site is provided for general informational purposes only and does not constitute professional dental or medical advice. Always consult a licensed dental professional regarding any diagnosis, treatment, or concerns. In case of emergency, call 911 or visit the nearest emergency room.

3. Telehealth / Virtual Consults

If the Site offers virtual consultations (teledentistry), you acknowledge:

  • Remote evaluations have limitations and may require follow-up in-office care.
  • Teledentistry is not suitable for urgent or emergency care.
  • Services comply with applicable telehealth laws and regulations.

4. SMS / Text Message Communications

By providing your mobile phone number and opting in to receive text messages from University Dental Implant Centers, you consent to receive SMS messages from us. Your consent to receive SMS is not a condition of receiving dental care or purchasing any goods or services.

Types of Messages

You may receive text messages related to:

  • Appointment reminders and confirmations
  • Appointment scheduling and rescheduling
  • Recall and recare reminders
  • Treatment follow-up communications
  • Office announcements (closures, schedule changes)
  • Billing and payment reminders
  • Patient satisfaction and review requests
  • General two-way communication with our office

Message Frequency

Message frequency varies based on your appointment schedule and interactions with our practice. You may typically receive 1–3 messages per scheduled appointment, 1–2 recall reminders when you are due for a visit, and occasional practice updates.

Opting Out

To stop receiving text messages at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation, and no further messages will be sent unless you opt back in. Opting out of SMS will not affect your ability to receive dental care from our practice.

Getting Help

If you need assistance or have questions about our SMS program:

  • Reply HELP to any message for assistance
  • Call our office at (619) 582-4224

Message and Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data rates apply to any messages you send or receive. University Dental Implant Centers is not responsible for any charges incurred from your mobile carrier. Our SMS service supports most major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

SMS Privacy & Protected Health Information

Your mobile phone number and the content of text messages will be kept confidential. We will not sell, rent, or share your mobile phone number with third parties for marketing or promotional purposes. Your number may be shared with our SMS service provider solely to deliver messages on our behalf.

Please note that SMS messages are not encrypted, and there is a risk that messages could be accessed by unauthorized parties. We recommend not including sensitive health information in your text message replies. Appointment reminder messages may include the date, time, and general nature of your appointment. You are responsible for maintaining the security of your mobile device. (See also Section 5 – Privacy & Protected Health Information.)

Eligibility

By opting in to our SMS program, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

5. Privacy & Protected Health Information (PHI)

We handle your personal information in accordance with our Privacy Policy and applicable HIPAA regulations. Note: Standard contact forms and email communications may not be encrypted. Please avoid submitting sensitive health data through unsecured channels.

6. Children’s Privacy

This Site is not directed to children under 13 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

7. Cookies & Analytics

This Site uses cookies and third-party tracking tools (such as Google Analytics) to improve performance and user experience. You may disable cookies through your browser, but some features may not work as intended.

8. Accessibility

We strive to maintain an accessible website that meets WCAG 2.1 AA standards. If you experience difficulty accessing content, please contact us so we can assist or provide content in an alternate format.

9. Intellectual Property

All content on this Site—including text, images, logos, and code—is the property of University Dental Implant Centers or its licensors and is protected by intellectual property laws. You may view or download a single copy for personal, non-commercial use only.

10. User Conduct – Prohibited Actions

You agree not to:

  • Submit false, illegal, or harmful content
  • Interfere with the Site’s performance or security
  • Use automated systems to extract or scrape content
  • Misrepresent your identity or affiliation

11. Third-Party Links

The Site may contain links to external websites. University Dental Implant Centers is not responsible for the content, policies, or practices of third-party sites.

12. Disclaimer of Warranties

The Site is provided “as is” and without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of any information on the Site.

13. Limitation of Liability

To the fullest extent allowed by law, University Dental Implant Centers shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of—or inability to use—the Site.

14. Indemnification

You agree to defend, indemnify, and hold University Dental Implant Centers, its staff, and affiliates harmless from any claims, losses, or damages resulting from your use of the Site or violation of these Terms.

15. Modifications

We may revise these Terms at any time, including the SMS Terms described in Section 14. Updates will be posted on this page with a new effective date. Continued use of the Site or our SMS program after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts located in San Diego, California, unless otherwise agreed in writing.

17. Contact

University Dental Implant Centers
6324 University Ave, San Diego, CA 92115
Phone: (619) 582-4224

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